Client Booking Agreement

At Skin & Body Lounge, our goal is to provide quality care in a timely manner.

To ensure this, we have an appointment policy designed to accommodate all clients fairly.

Appointments are in high demand, and early cancellations open opportunities for other clients.

A non-refundable deposit and a valid credit card are required at the time of booking to hold your appointment. The deposit is applied toward the total cost of your treatment.

Please note:

Your appointment time is specifically reserved for you. To cancel or reschedule and retain your deposit, we require at least 2 full business days’ notice prior to your appointment—please notify us via phone or prior to receiving your  confirmation text. Cancellations with less than 48 hours’ notice will result in the deposit being forfeited and cannot be transferred.

Same-day cancellations or “no-shows” will be charged the full amount of the reserved appointment.

We are unable to accommodate consecutive reschedules and reserve the right to refuse service if we feel this policy is not adhered to.

By booking, you acknowledge that you have read and understood this appointment policy, agree to the terms, and accept responsibility for any cancellation fees incurred due to late cancellations or missed appointments.

Your cooperation is greatly appreciated.

I look forward to having you in clinic.
Kind regards,
Tash